Kim Houseman
At Compass Insurance, our core values—Integrity, Relationships, and Growth—are the foundation of everything we do. These principles guide how we serve our clients, collaborate as a team, and grow as an agency. To honor and celebrate team members who consistently exemplify these values, we are proud to introduce the Core Value Award!
Every month, employees have the opportunity to nominate their coworkers anonymously for the Core Value Award. This ensures the recognition is driven by the genuine appreciation and observations of peers. Nominations highlight how the nominee demonstrates Integrity, Relationships, and Growth in their daily work. These submissions are carefully reviewed, and one winner is selected each month to receive this special recognition.
For October, we are thrilled to announce that Kim Houseman from our Watseka office is the recipient of the very first Core Value Award!
Kim Houseman: A Shining Example of Our Core Values
Integrity
Kim exemplifies integrity through her unwavering commitment to accuracy and accountability. She ensures that all information provided to companies and personal lines raters is precise and complete, helping others work effectively.
Kim always follows through on her promises. When she commits to getting back to a customer, she makes it a priority. If she doesn’t have an immediate answer, Kim takes the initiative to research and provide accurate, detailed information to both customers and coworkers.
Relationships
Building strong relationships is at the heart of Kim’s work. She is a role model for her willingness to help others, both in the Watseka office and across the entire agency. She generously shares her expertise in flood insurance, helping coworkers tackle challenges with confidence.
Kim’s positive attitude and genuine willingness to assist with workloads make her an invaluable teammate. She greets customers with exceptional courtesy, creating a warm and welcoming environment. Her uplifting demeanor helps coworkers feel supported, and her thorough answers ensure clarity and understanding for everyone.
Growth
Kim’s dedication to personal and professional growth is inspiring. She consistently follows Compass processes and adapts seamlessly to changes, setting a strong example for her peers.
In addition to her regular duties, Kim has taken on new responsibilities, including processing downloads for the entire agency. She frequently volunteers for additional projects and dedicates time to training new employees, playing a key role in their growth and development.
A True Leader at Compass Insurance
Kim demonstrates leadership every day by striving for excellence and living Compass Insurance’s core values. Her contributions make a meaningful impact on her coworkers, the Watseka office, and our clients.
Congratulations, Kim! We are proud to recognize your dedication, hard work, and the positive energy you bring to our team.
Thank you to everyone who participated in the nomination process—your input ensures that exceptional teammates like Kim receive the recognition they deserve. Stay tuned as we continue to celebrate the incredible employees who make Compass Insurance thrive!
