Join the Compass Insurance team.

Contact Us
2021 Agency Meeting

A company is only as good as the people behind it. We are always interested in meeting talented individuals who want to progress their careers and make a difference in our business.

We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well.

We recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefit package is regularly reviewed and modified to ensure we offer those benefits most valuable to both the employee and their family.

Company Benefits

Join our team and enjoy these benefits as you take your career to the next level.

  • Medical
  • Dental
  • Vision
  • Life
  • Disability
  • 401(k)
  • Profit Sharing
  • Paid Time Off

Current Positions Available

Agent | Arcola, IL

We’re looking for someone who is driven by success and has a principled approach to work. For you, success is more than meeting sales targets. It’s about building trust, and having your client’s best interest in mind. In this role, you’ll help identify and pursue business opportunities with strategic targets and cultivate relationships with inbound and outbound prospects. With a hands-on approach across the full sales lifecycle, you’ll help clients across various sectors scale their business with our world-class services and solutions.

When you join us, we expect you to:

  • Own the entire business development life cycle process from acquisition and onboarding to retention and renewal.
  • Provide strategic guidance, exposure analysis, and obtain underwriting information for new and renewal clients to comply with legal requirements.
  • Drive revenue and growth for the agency; Identify and pursue business opportunities with prospects; Build strong relationships with clients and provide consultation on their individual challenges.
  • Coordinate with account managers and customer service reps to ensure a first-class experience from start to finish.
  • Build and maintain professional relationships with clients, insurance companies, and teammates.
  • Engage in networking opportunities by attending industry events, getting involved in the local community, and asking for referrals from current customers.
  • Present proposals clearly and effectively so that clients are able to understand their coverage details.
  • Identify opportunities to cross-sell additional lines of insurance where appropriate and applicable.

What you’ll bring to our team:

  • Strong knowledge of industry regulations, trends and technology
  • Growth mindset, positive attitude, and client-centric work ethic
  • Thrives on autonomy and in a high-volume environment
  • Proven track record in identifying prospects through demand generation channels and cold-calling
  • Strong verbal and written communications skills
  • Highly-organized and strong time management skills
  • Ability to network at all levels and influence decision making

Customer Service Representative | Arcola, IL

We are seeking a self-starter and independent learner who enjoys mastering new skills quickly. In this role, you will need to anticipate needs, take action, and create efficiencies with minimal supervision. You need to be organized and skilled in building relationships with teammates, customers, and business partners. In this role, you will handle a wide range of duties including planning, education, research, and analysis for both existing and prospective clients. Your impeccable communication skills, work ethic, and critical thinking abilities will enable you to work independently and anticipate agency needs and client questions.


  • Cultivate strong relationships and serve as the main point of contact for your portfolio of clients and insurance carriers.
  • Respond to correspondences and requests from clients, insurance carriers, sales teams, and supervisors in a timely, effective, and professional manner.
  • Research and present answers to client questions about their policies and coverage.
  • Maintain up-to-date knowledge on carrier products, guidelines, underwriting, and legislative changes to make effective recommendations to clients.
  • Analyze and compare current exposures to develop renewal or new business specifications for marketing.
  • Process and submit new and renewal clients for marketing and placement, review and summarize quotes for competitiveness and accuracy, and negotiate rates when appropriate.
  • Prepare proposals with the help of the sales team for client presentations.
  • Execute accurate invoicing and financing tasks to meet deadlines.
  • Process and check policies, endorsements, endorsement requests, and audits for accuracy.
  • Manage, submit, and follow up with claims throughout the claims process.
  • Prepare and manage timetables, summaries, and schedules for the entire book of business regarding coverage, renewals, deliverables, and marketing strategy.

What You Bring:

  • Excellent verbal and written communication skills
  • Basic math skills and aptitude for learning new technology
  • Positive attitude, good listening skills, and empathy
  • Highly organized with strong time management skills
  • Ability to multi-task in a fast-paced environment within tight deadlines
  • Integrity and a high level of confidentiality

If you’re ready to join a team that values growth, excellence, and a positive work environment, we would love to hear from you!

Apply Now!

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Company Benefits

Join our team and enjoy these benefits as you take your career to the next level.

  • Medical
  • Dental
  • Vision
  • Life
  • Disability
  • 401(k)
  • Profit Sharing
  • Paid Time Off